What are cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
This cookie policy explains how the Homefield Grange booking system at book.homefieldgrangeretreat.co.uk uses cookies.
Strictly Necessary Cookies
These cookies are essential for the booking system to function correctly. They do not store any personally identifiable information and cannot be disabled without breaking core functionality.
| Cookie | Purpose | Duration |
|---|---|---|
| hfg_session | Manages your booking session as you progress through the reservation steps. | Session |
| hfg_correlation | Tracks your payment round-trip with Worldpay to ensure your booking is correctly confirmed after payment. | Session |
| hfg_portal_auth | Authenticates your Guest Portal session so you can securely manage your booking. | 30 days |
| WebAuthn challenge | Temporary token used during biometric/passkey authentication on the Guest Portal. | Ephemeral |
Analytics
We use Cloudflare Web Analytics to understand how visitors interact with our booking system. Cloudflare Web Analytics is a privacy-first analytics service that:
- Does not set any cookies
- Does not collect personally identifiable information
- Does not track users across websites
- Collects anonymised page-view data only
Cookies we do not use
The Homefield Grange booking system does not use:
- Advertising or retargeting cookies
- Social media tracking pixels
- Google Analytics or Google Ads cookies
- Any third-party tracking cookies
Note: The main Homefield Grange marketing website (homefieldgrangeretreat.co.uk) may use additional cookies such as WordPress and MailChimp cookies. Please refer to the marketing website's own cookie policy for details about those cookies.
Managing your cookies
You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent the booking system from functioning correctly — you will not be able to make a reservation or access the Guest Portal.
For information on how to manage cookies in your browser:
Contact
If you have any questions about our use of cookies, please contact our Data Controller:
Suzanne Peck
Homefield Grange Retreat Limited
Manor Road, Rushton, Northamptonshire NN14 1RH
suzanne@homefieldgrange.co.uk · 01536 712219